PRIVACY POLICY
Effective Date: 06/05/2026
Eastern HVAC Solutions, LLC (“Eastern HVAC Solutions,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
When you use our website, we may collect information that you voluntarily provide, including:- Name
- Phone number
- Email address
- Property address
- Information submitted through contact forms
- Details regarding requested services
- IP address
- Browser type
- Device information
- Pages visited
- Website usage data
- Referral sources
How We Use Your Information
We may use the information we collect to:- Respond to inquiries and service requests
- Schedule appointments and provide HVAC services
- Communicate with you regarding your request
- Improve our website and customer experience
- Maintain internal business records
- Comply with legal obligations
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality and analyze website performance.
We may use services such as Google Analytics to better understand how visitors use our website. These services may collect information about your interaction with the website, including pages viewed, time spent on the site, and other usage statistics.
You can adjust your browser settings to refuse cookies; however, some portions of the website may not function properly.
Communications
If you submit a contact form, request service, or otherwise provide your contact information, we may contact you regarding your inquiry, appointment scheduling, service updates, or customer support.
We will not send marketing communications that are unrelated to your request unless you have opted to receive them.
Information Sharing
We may share information with trusted service providers who assist us in operating our business, such as:- Website hosting providers
- Email service providers
- Customer relationship management (CRM) systems
- Scheduling and dispatch software providers
We may also disclose information if required by law or to protect our legal rights.
Data Security
We take reasonable measures to protect the information submitted through our website. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party sites they visit.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Your Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to request access, correction, or deletion of your information.
To make such a request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Eastern HVAC Solutions, LLC
Phone: (401) 389-5820
Email: info@easternhvacsolutions.com
